Please note that the following information are only valid for Germany.
Unfortunately getting the Masalo Cuff on prescription via the NHS or else is the individual decision of the competent authorities.
Please note that you can only redeem a prescription in specialized stores and not directly with us!
Do I have to make a co-payment?
Even after presenting a prescription, you will have to pay a co-payment at the specialist dealer, which is usually significantly higher than the conventional prescription fee.
Please inquire about this amount BEFORE you visit your doctor and BEFORE you order directly from your retailer.
How do I get the cuff with prescription?
Please first download the “Information sheet on cost sharing” and print it out. With these documents you then go to a specialist dealer (medical supply store or pharmacy). The documents are in German but it will be the only way the merchant understands the process clearly.
The specialized dealer should then contact us by Email (please exclusively by email) and will receive all trade information incl. purchase conditions from us.
After that, the specialist retailer can tell you the exact amount that you will have to pay yourself as a co-payment.
Please clarify this before visiting the doctor and placing an order.
You need a prescription from your doctor so that your health insurance can cover a share of the costs.
After talking to your specialist retailer, please speak to your doctor to see if he or she will issue you a prescription for our Masalo Cuff. Ask your doctor to explicitly prescribe the Masalo Cuff and ask your specialist retailer to exclusively hand out this product.
Also, please show the physician the printed “Cost Sharing Information Sheet”
I am privately insured – what do I have to consider?
Up to now, all privately insured persons have simply visited our Onlineshop and then simply submitted the prescription together with our invoice – possibly also with the payment receipt – during the regular billing process with their private insurance.
However, please do not order the cuff until you already have the prescription in your hands.
We have no feedback to date that there was ever a rejection. To be on the safe side, you can make a brief inquiry with your insurance company beforehand. Please include the HMV/aid number 23.08.04.0042 everywhere.
What is the aid number (HMV number) of the Masalo Cuff?
The Masalo Cuff is a medical device according to Regulation 2017/745/EU and has the following aid number/HMV number of the GKV in Germany:
Please send requests for conditions and further information exclusively by email to:
We wish you a rapid recovery!
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