Video chat & live support

Real people – real help!

Our live video chat

In times of artificial intelligence and stressed medical professionals, we would like to take a different, personal approach.

We offer a live video chat several times a week and take the time to answer your questions about the Masalo cuff, fitting and more.

If you see the “Live Video-Chat” button at the bottom of our website, simply join the current session or look forward to one of the next scheduled sessions.
No registration, no stress.

A man explains how the Masalo MED cuff works against tennis elbow and golfer's elbow
Masalo Videochat Graphic

Example graphic for visualization:
Clicking has no function

To contact us, simply click on the “Live video chat” button at the bottom right of the website (clicking on the example graphic has no function), and activate your microphone and web camera if you like.

Our support speaks English fluently, no worries.

By entering a session, you accept our privacy policy.

If you have any problems, please send us a message using our contact form.

Next scheduled meetings:
Thursday, 5 February 2026, 10:00 a.m. – 1:00 p.m.
Thursday, 5 February 2026, 5:00 p.m. – 8:00 p.m.
Friday, 6 February 2026, 9:00 a.m. – 12:00 p.m.
Monday, 16 February 2026, 5:00 p.m. – 8:00 p.m.
Tuesday, 17 February 2026, 10:00 a.m. – 1:00 p.m.
Tuesday, 17 February 2026, 4:00 p.m. – 8:00 p.m.
Wednesday, 18 February 2026, 10:00 a.m. – 1:00 p.m.
Wednesday, 18 February 2026, 4:00 p.m. – 8:00 p.m.
Thursday, 19 February 2026, 10:00 a.m. – 1:00 p.m.
Thursday, 19 February 2026, 4:00 p.m. – 8:00 p.m.