[et_pb_section fb_built=”1″ admin_label=”Sektion” _builder_version=”4.27.0″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” top_divider_height_tablet=”” top_divider_height_phone=”50px” top_divider_height_last_edited=”on|phone” bottom_divider_color=”#d7e1f3″ bottom_divider_height=”108px” bottom_divider_arrangement=”above_content” bottom_divider_height_tablet=”200px” bottom_divider_height_phone=”50px” bottom_divider_height_last_edited=”on|phone” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” width=”100%” max_width=”2560px” custom_padding=”0px||||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_slider disabled_on=”off|off|off” module_class=”dct_slider_v18″ _builder_version=”4.27.0″ header_font=”||||||||” header_text_align=”left” custom_button=”on” button_icon=”%%3%%” height=”350px” height_tablet=”300px” height_phone=”250px” height_last_edited=”on|phone” max_height=”350px” max_height_tablet=”300px” max_height_phone=”250px” max_height_last_edited=”on|desktop” custom_margin=”||-30px||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”off|phone” custom_padding=”||||false|false” custom_padding_phone=”0px||||false|false” custom_padding_last_edited=”off|phone” auto=”on” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][et_pb_slide button_link=”\/shop\/” dot_nav_custom_color=”RGBA(255,255,255,0)” content_tablet=”<\/p>\n
” content_phone=”<\/p>\n
” content_last_edited=”on|phone” _builder_version=”4.27.0″ header_level=”h4″ background_color=”rgba(0,0,0,0.46)” background_image=”https:\/\/www.masalo.eu\/wp-content\/uploads\/2022\/12\/Masalo_MED_Zeichnung_black.jpg” background_enable_image=”on” background_blend=”overlay” custom_button=”on” button_text_color=”#223f80″ button_bg_color=”RGBA(255,255,255,0)” button_border_color=”#223f80″ button_use_icon=”off” custom_padding=”80px||||false|false” custom_padding_tablet=”100px||||false|false” custom_padding_phone=”65px||||false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” sticky_transition=”on”]<\/p>\n
[\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.0″ _module_preset=”default” top_divider_color=”#d7e1f3″ global_colors_info=”{}”][et_pb_row _builder_version=”4.19.0″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.4″ _module_preset=”default” header_2_font=”|700|||||||” header_2_text_color=”#0e3e7c” header_2_font_size=”1.75rem” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
1. Conclusion of the contract 2. Storage of contract 3. Retention of title 4. Prices, shipping costs, return costs in case of revocation 5. Delivery Terms for End Consumers (B2C) <\/b>6. Delivery Terms for Businesses (B2B) (2) The Seller arranges transport to the Buyer via DHL as a pure service on behalf of, at the request of, and for the economic account of the Buyer. For this purpose, a reasonable flat-rate shipping and handling fee (\u201cShipping & Handling\u201d) determined by the Seller is shown to the Buyer during the ordering process and on the invoice.<\/p>\n (3) The transfer of risk and the transfer of transport responsibility to the buyer shall in all cases take place upon the physical handover of the goods by the seller\u2019s agent (fulfillment service provider) to the carrier (DHL) in Saarbr\u00fccken.<\/p>\n (4) Due to the cross-border transport of the goods from Germany to the respective destination country, the buyer is legally considered the first distributor (importer) of the goods as well as all associated packaging layers (product\/primary packaging and transport packaging). The buyer is obligated to fulfill all national obligations regarding extended producer responsibility (EPR), in particular the proper reporting and licensing of packaging quantities with an approved local collection and recycling system in the destination country, on their own responsibility and at their own expense.<\/p>\n <\/b>7. Exclusion of Cross-Border Consumer Shipping (B2C) 8. Cancellation policy \/ right of withdrawal Right of withdrawal<\/b> Consequences of withdrawal<\/b> You only need to pay for any diminished value of the goods when such loss in value is not due to handling to establish the nature, characteristics and functioning of the goods.<\/span><\/p>\n <\/span><\/p>\n<\/div>\n 9. Terms of payment 10. Invoice 11. Warranty 12. Liability
<\/b>With your order, you submit a binding offer to us to conclude a contract with you. We can accept this offer by sending you an order confirmation by e-mail or by delivering the ordered goods. The contract is concluded in the selected language (German or English). You will first receive confirmation of receipt of your order by e-mail to the e-mail address you have provided (order confirmation). However, a purchase contract is only concluded when our order confirmation is sent to you by e-mail or when the ordered goods are delivered, not when the online order is sent or the automatic e-mail confirmation is sent. The e-mail confirmation only confirms receipt of the registration or order. Your orders will be stored by us. If you lose your order documents, please contact us by e-mail, letter or telephone. We will be happy to send you a copy of your order details. When ordering via our online shop, the ordering process comprises a total of 6 steps. The first step is to select the desired products and then by clicking on the button \u201cAdd to cart\u201d add these products to shopping cart (with references to the specifications such as size and page). If you want to buy more items, repeat this step. In the second step, you can either click on the PayPal button, which will make your stored there customer data and addresses are automatically transmitted to us after your confirmation at PayPal, or click on \u201cCheckout\u201d and enter your customer data, in this case, you can either register (create customer account) or order without registration (as a guest). In the third step check your shipping address and correct this address if necessary, here you also choose the shipping method. In the fourth step, check your billing address and correct if necessary. Here you also select the payment method, and can enter comments and messages. You also declare on this page that you accept the right of withdrawal and accept our general business conditions. Otherwise you get corresponding instruction texts and can complete all the information. The ordering process can be continued only if all details are made. In the fifth step, you can see privacy conditions, general terms and conditions right of withdrawal conditions and the withdrawal form. Here you can check your transacted information on shipping and billing address, payment method, and ordered items and can change if necessary. You can also print all data before ordering. In the sixth step you confirm your purchase by clicking on the button \u201cOrder with an obligation to pay\u201d. You will then see a confirmation page, and can print your order with all details by clicking on the button \u201cPrint\u201d.<\/span><\/p>\n
<\/b>We store the contract text of your order. We also send you an order confirmation with all order data and our Terms and Conditions to the e-mail address you provided.<\/p>\n
<\/b>The delivered goods remain our property until full payment of all claims.<\/span><\/p>\n
<\/b>All prices are final and include German VAT. The respective shipping costs are shown on the product pages, or can be determined using the shipping calculator in the shopping cart on our website. For cancellation you bear the direct cost of returning the goods.<\/span><\/p>\n
<\/b><\/b>By default, goods are shipped exclusively to delivery addresses within the Federal Republic of Germany.
Consumers residing outside the Federal Republic of Germany who are entitled to purchase rights under the EU Geoblocking Regulation are free to place orders provided they specify a delivery address within the Federal Republic of Germany or independently arrange or commission the pickup of the goods at the seller\u2019s headquarters (Masalo KG, L\u00fcner Weg 32a, 21337 L\u00fcneburg). We do not provide cross-border delivery to end consumers.
The delivery times specified in the respective offer shall apply. If the customer has selected the prepayment method, the delivery period begins on the day after the payment order is issued to the transferring bank. For all other payment methods (e.g., PayPal, credit card, direct debit), the delivery period begins on the day after the contract is concluded. The standard shipping time within Germany is 1\u20132 business days.<\/p>\n
<\/b><\/b>(1) For all deliveries to businesses as defined in \u00a7 14 BGB outside the Federal Republic of Germany, the delivery term FCA (Free Carrier) in accordance with Incoterms\u00ae 2020 from the seller\u2019s respective shipping warehouse (currently emoose GmbH, Saarbr\u00fccken) is deemed to be expressly agreed.<\/p>\n
<\/b><\/b>Contracts with customers whose place of residence or billing address is outside the Federal Republic of Germany are concluded exclusively in German or English. The handling of warranty or right of withdrawal claims is governed by statutory provisions.<\/p>\n
<\/b>Only if the customer is a consumer in the sense of \u00a7 13 of the German Civil Code (B\u00fcrgerliches Gesetzbuch), i.e. a natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity, there is a statutory right of revocation, about which we instruct as follows:<\/p>\n
You have the right to cancel the contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date on which you, or a third party named by you, other than the carrier, have taken possession of the goods. To exercise your right of cancellation, you must inform us<\/span>
Masalo KG | L\u00fcner Weg 32a | 21337 L\u00fcneburg | Germany | Email: shop@masalo.eu | Tel.: +49 4131 727 15 97 <\/span><\/span>by a clear statement (e.g. a letter sent by post, or an email)\u00a0or via the online cancellation function on our website (\u201cWITHDRAW CONTRACT\u201d)\u00a0<\/b>of your decision to withdraw from the contract.
You can use the withdrawal form (attached to order acceptance by email or as download at https:\/\/www.masalo.eu\/shop\/media\/content\/withdrawal_form.pdf) which is not mandatory, however. In order to observe the revocation period it is sufficient for you to send a message about the revocation before the withdrawal deadline.<\/p>\n
If you withdraw from the contract, we refund all the payments that we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than the cheapest Standard Shipping offered by us), without delay and to be repaid at the latest within fourteen days from the date on which the notice of your withdrawal of the contract has been received by us.
For this repayment, we use the same method of payment that you used for the initial transaction, unless we explicitly agreed otherwise; in any case you will not be charged any fees for this repayment. We may withhold the reimbursement until we have received the goods back or until you have proofed that you have returned the goods, whichever is the earlier. You have to return or to hand over the goods to us promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of the contract. The deadline is met if you send back the goods before the period of fourteen days. You bear the direct cost of returning the goods.<\/span><\/p>\n
<\/b>Payment shall be made either in advance, PayPal or Sofort Banking. If you choose to pay in advance, we send you the bank details in the order confirmation by email. The total amount is to be paid within 7 days on our account, otherwise the order will be cancelled and will not be accepted. If you pay by PayPal or Sofort Banking your account will be charged immediately after the order.<\/span><\/p>\n
<\/b>You will receive the invoice via email when the goods are shipped to the email address you provided when placing the order.<\/p>\n
<\/b>The supplier is liable for material defects in accordance with the applicable statutory provisions, in particular \u00a7\u00a7 434 et seq. BGB. The warranty period for goods delivered by the supplier to entrepreneurs is 12 months.<\/p>\n
<\/b>(1) Claims of the customer for damages are excluded. Excluded from this are claims for damages by the customer resulting from injury to life, body, or health, or from the breach of essential contractual obligations (cardinal obligations), as well as liability for other damages based on an intentional or grossly negligent breach of duty by the provider, its legal representatives, or vicarious agents. Essential contractual obligations are those whose fulfillment is necessary to achieve the objective of the contract.
(2) In the event of a breach of essential contractual obligations, the provider shall only be liable for the foreseeable damage typical for the contract if this was caused by simple negligence, unless it concerns claims for damages by the customer resulting from injury to life, body, or health.
(3) The restrictions of paragraphs 1 and 2 also apply in favor of the legal representatives and vicarious agents of the provider if claims are asserted directly against them.
(4) The provisions of the German Product Liability Act (Produkthaftungsgesetz) remain unaffected.\u00a0<\/span><\/p>\n